You’ve been in a car accident or your car has experienced some cosmetic/structural damage because of bad situations. Either way, you want the dents, dings and scratches fixed as soon as manageable. Entrusting your prize vehicle to the first auto body repair shop you come across, however, could prove a regrettable mistake. Sad but true, not all auto body repair technicians have the best interest at heart.
Take for instance firearm control “Sierra Vista Herald” news report declaring, “Auto repair shops to be watched.” Seems Arizona’s new attorney general is putting a sting operation into effect in california that will “determine if those in the business of car repair are being honest with their account holders.”
What prompted the requirement of such undercover tactics? Turns out, some dishonest mechanics and auto repair technicians are telling consumers that their cars require expensive add-on services when they actually do not. To make matters worse, they’re dropping the costly bomb on customers after they’ve already lured them alongside a lowball estimate.
In light of situations like these, it’s no wonder that recognition is being handed out by the Better Business Bureau and other watchdog organizations to auto body repair services that get their customers’ best interests in mind. Recently, EMC Publishers reported that a “Local auto repair shop [had been] recognized by BBB for its health.”
The auto repair shop was selected by a “panel of judges which include business and community leaders” who investigated business practices and anecdotal customer service stories to choose the winner. Honest and integrity in other areas of business by car repair service provider secured the win.
One of the ways that the auto repair shop managed to treat its customers so well was by employing a team of long-term trusted staff to “make the right choices.” An auto body provider’s main objective in order to be getting you back within road quickly and when using the confidence that your vehicle has been restored to your complete satisfaction. ICAR Gold class certification also suggests that your auto repair technicians have obtained the highest credentials in the industry to get the job done right.
Another way which often the auto repair service walked away an issue honor was getting the time promote to its customers, in plain, non-technical language, what repairs their car needed and what options were available inside. Your auto repair provider should be adamant in its pledge to use only original equipment manufacturer (OEM) parts and certified alternative components. Watch out for auto body shops that use knock-offs or cheap imitations but charge you just slightly less than a competitor that is committed to the real deal and backs it up by using a guaranteed repair.
It’s stressful enough when a vehicle is damaged without adding in worries that you’re being ripped off on your auto repair merchant. A reputable car body team focuses on by taking your stress out within the process with attention to detail from quote, to insurance agency document approvals, all the way through to finished product.
Excel Auto Repair & Sales
94 E Falmouth Hwy, East Falmouth, MA 02536
(508) 444-2777